Quality : what it means in healthcare

11 August, 2011
Patrick Keady

 

 

The circles of quality in healthcare

 

 

Quality in healthcare means different things to different people.  What does it mean to you?

 

The main influencers* in the NHS Quality agenda, have identified eleven measures and these are listed below.  The percentage scores represent how many of the our main influencers* in NHS Quality, include each of the eleven measures in their definitions of Quality.  For example, patient experience gains 100% because it is the one measures that is identified by all of the main influencers in NHS Quality.

 

  • 100%  : Patient experience
  • 75%  : Patient safety
  • 75%  : Access (to care)
  • 50%  : Clinical effectiveness
  • 50%  : Outcomes
  • 50%  : Value for money
  • 25%  : Productivity
  • 25%  : Independent/healthy living
  • 25%  : Capacity
  • 25%  : Equity
  • 25%  : Timeliness

 

The Chartered Quality Institute broadly agrees with these and itt adds another six :

  • Leadership
  • Reducing waste and variation
  • Improved market share
  • Business continuity
  • Sustainability
  • Environment

 

I’ve summarised this information here and please feel free to use the attachment, acknowledging that it is the copyright of Better Outcomes ltd.

 

*  The main influencers in NHS Quality are :

  • Care Quality Commission, 2009
  • Lord Darzi’s High Quality Care for All, 2008
  • Quality Innovation Productivity Prevention, 2009
  • Quest for Quality, 2008

 

 

Over to you : What does healthcare Quality look like to you ?

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Tags: copyright, CQC, CQI, Darzi, QIPP,

2 Comments. Leave new

Quality : what it means to CQC, Darzi, QIPP and QfQ | QIPP healthcare learning and development | Scoop.it
4 August, 2011 13:35

[…] Quality : what it means to CQC, Darzi, QIPP and QfQ Quality : what it means to CQC, Darzi, QIPP and QfQ http://t.co/G2cjrk2 via @wibiya… Source: http://www.patrickkeady.org […]

Quality : what it means to CQC, Darzi, QIPP and QfQ | elearning and health | Scoop.it
4 August, 2011 13:06

[…] Quality : what it means to CQC, Darzi, QIPP and QfQ Quality : what it means to CQC, Darzi, QIPP and QfQ http://t.co/G2cjrk2 via @wibiya… Source: http://www.patrickkeady.org […]

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